You are currently on our Canadian based site. All shipping costs are shown in Canadian Dollars (CAD).

When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at online@tntthenewtrend.com. Please note that this is a confirmation that we received your order request. Your order fulfilment confirmation will be sent when the order has shipped. One of our customer service representatives will reach out if there are any issues with your order.

Please note that during sale periods there may be delays in dispatching your order due to high order volumes.

To ensure any delays in delivering your order are minimised, we recommend using a work address or an address where a person is physically present and is authorised by you to accept your order.

If you require any changes to your order including incorrect address details and sizing, please contact us immediately at online@tntthenewtrend.com to ensure adjustments can be applied. If your order has been dispatched, we will assist with a redelivery depending on the status of your shipment. Please note that this may increase delivery time by up to 7 days.

Kindly note delays to deliveries may occur due to circumstances outside TNT’s control (such as weather, industrial disputes, etc). Pre-order products are subject to the delivery dates indicated at the time of purchase and may be subject to change.

All orders are processed within 1-3 business days. Deliveries are sent during normal business hours between Monday and Friday. 

 

SHIPPING WITHIN CANADA

 

We offer a number of shipping options to fit your needs. Enjoy Free Standard Shipping on all orders over $300 CAD (excluding taxes).

Shipping Method

Shipping Time

Flat Rate Shipping Charges

*Yorkville Man + Woman Curbside Pick Up

Available within 3 days

Free

 *Eglinton Woman Curbside Pick Up

Available within 3 days

Free

*Warehouse Pick Up
Available within 3 days
Free

Standard

2-7 Business Days

$10 CAD

Expedited

3-4  Business Days

$15 CAD

Express / Xpresspost
1-2  Business Days
$25 CAD

*Yorkville Man + Woman Curbside Pick Ups will be available Monday - Saturday 11am-5pm. It is located at 55 Avenue Road, Toronto, ON. M5R 3L2. Please wait for a confirmation email stating that your order is ready for pick up with instructions on what will be required!

*Eglinton Woman Curbside Pick Ups will be available Monday - Saturday 11am-5pm. It is located at 394 Eglinton Ave W, Toronto, ON. M5N 1A2. Please wait for a confirmation email stating that your order is ready for pick up with instructions on what will be required!

*Warehouse Pick Ups will be available Monday - Friday from 11am-5pm. It is located at 1020 Lawrence Avenue West unit 202, Toronto, ON. M6A 1C8. Please wait for a confirmation email stating that your order is ready for pick up with instructions on what will be required!

You will receive an email stating your package is ready for pick up and can arrange an appointment to pick up your order. Due to Covid-19 restrictions, we will be booking pick up times to ensure each customer has the opportunity to pick up their package safely. 

We do not ship on Saturdays, Sundays and/or any public holidays observed in Ontario.

Once shipped, you will receive a shipment confirmation email with a tracking number. Orders may be split into multiple shipments, and items ordered together may not be shipped together. Orders shall be shipped by UPS or Canada Post. We ship to all Canadian provinces and territories. Orders shipped to PO boxes are sent via Canada Post – XpresspostTM.

 

SHIPPING TO THE UNITED STATES OF AMERICA
(excluding Alaska, Hawaii and US Territories)

We offer a number of shipping options to fit your needs. Enjoy Free Standard Shipping on all orders over $500 CAD (excluding taxes).

Shipping Method
Shipping Time
Flat rate shipping charges CAD$
UPS Standard (trackable)
Up to 6 Business Days
$25 CAD
UPS Expedited (trackable)
Up to 3 Business Days
$55 CAD
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All shipments are under terms of EX WORKS - any duty, brokerage or taxes owing shall be payable at the time of delivery by the customer. TNT is not responsible for any duty, brokerage fees or taxes incurred.
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We do not ship on Saturdays, Sundays and/or any public holidays observed in Ontario.
-
Once shipped, you will receive a shipment confirmation email with a tracking number. Orders may be split into multiple shipments, and items ordered together may not be shipped together. Orders shall be shipped by UPS.